Privacy Policy for Symposia

1. Information We Collect

1.1 Information You Provide

When you contact us through our forms, we collect:

• Contact information (name, email address)
• Institution or organization name
• Conference details (type, expected attendees)
• Scheduling preferences for demo calls
• Any additional information you choose to provide in message fields

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Analytics Data: Through Google Analytics, we collect information about your visit including pages viewed, time spent, browser type, device type, geographic location (country/city level), and referral source
• Technical Data: Through Google reCAPTCHA, we collect browser and device information to prevent spam and abuse

2. How We Use Your Information

We use the collected information for the following purposes:

• Communication: To respond to your inquiries, schedule demo calls, and provide information about our services
• Service Improvement: To analyze website usage and improve our platform
• Security: To protect against spam, fraud, and abuse
• Analytics: To understand how visitors interact with our website and optimize user experience

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Third-Party Services

We use the following third-party services that may collect and process your data:

4. Data Storage and Retention

Form submissions are sent to our email inbox for tracking and follow-up purposes. We retain your information for as long as necessary to fulfill the purposes outlined in this policy, typically:

• Contact inquiries: Until your request is resolved, or up to 2 years for follow-up purposes
• Analytics data: Retained according to Google Analytics default settings (typically 26 months)

You may request deletion of your personal information at any time by contacting us.

5. Cookies

We use cookies and similar tracking technologies to improve your experience on our website. These include:

• Analytics Cookies: Google Analytics cookies to track website usage
• Security Cookies: Google reCAPTCHA cookies to prevent spam

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Your Rights Under GDPR

As we operate in the EU, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data
• Right to Restriction: You can request restriction of processing of your data
• Right to Data Portability: You can request transfer of your data to another service
• Right to Object: You can object to processing of your personal data
• Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at info@getsymposia.app

7. International Data Transfers

Some of our third-party service providers (Google) are based in the United States. When we transfer your data to these providers, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your data, please contact us at:

Email: info@getsymposia.app

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.